Free support on weekdays by phone and email
In addition to our marketing automation platform, as a Heyloyalty customer, you have access to fast support and customer service – that goes without saying. You can reach us on your preferred channel during normal business hours.
Our specialists are ready to help you
We know how important it is to get quick help to move forward when you are facing a current (and sometimes urgent) problem.
Our support team takes pride in understanding and identifying the needs of your business, your market, and your customers, so that we can help you quickly and accurately.
Or through the chat function in our app.
- Write to us at: support@heyloyalty.com
- Call us on: 87 300 399
Opening hours on the phone (GMT+1)
- Monday
- 10.00 - 15.00
- Tuesday
- 10.00 - 15.00
- Wednesday
- 10.00 - 15.00
- Thursday
- 10.00 - 15.00
- Friday
- 10.00 - 14.30
- Saturday - Sunday
- Closed
We have a lunch break every day from 12:00 to 12:30.
Do you need a step-by-step guide?
Even though we work hard every day to make Heyloyalty as user-friendly as possible, questions arise from time to time – and the answers should be easily accessible.
That's why we have made sure to gather all our knowledge in video guides and written guides, so you can easily find the answers and get even better at using the Heyloyalty platform.
Meet our team of email specialists
Our marketing automation specialists help ambitious and well-known brands with everything from setting up newsletters to concept development and strategic consultations.
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Martin Bjerre Troelsen
Head of Commercial
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Cecilie Johansen
Junior Product Specialist
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Anders Lund
Junior Product Specialist
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Martin Barrit Holm
Client Specialist
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Mette Iversen
Client Specialist
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Mette Bentzen
Client Specialist
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Amalie Horsholm
Client Specialist
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Jesper Thykær
Product Manager